Skills
Attention to detail
5-10 Years
Customer Service Representative > Communication > Typing skills > Computer Literate > Adaptability
5-10 Years
Communication Skills, Listening Skills, Adaptability
5-10 Years
Excellent problem-solving and analytical skills.
5-10 Years
Experience highlights
Patients Care Representative
Medical Offices Of Manhattan
·
January/2022
–
Present
Answering Incoming/Outbound calls, test and chat - Manage multiple lines simultaneously and help patients with various tasks
Scheduling appointments, information about healthcare services and confirming insurance details
Travel Reservations Agent
Sophi Inc
·
March/2018
–
Present
Outbound call confirming hotel bookings
Outbound task and email for B2B setting
Revenue Protect (Chargeback & Fraud)
Customer Service Representative
Qualfon Inc
·
November/2014
–
Present
Inbound Task for B2C Setting
Technical Troubleshoote for Prepaid phones
Enrolling Customer for Prepaid phones