Skills
Customer service, Multitasking, Attention to Detail, teamwork, Time Management, Problem Solving, Communication skills.
2-5 Years
Experience highlights
Hub support
Alorica Ph
·
March/2024
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Present
I'm a part of Canada customer service and hub support which assist delivery teams with communicating with customers and sending emails to clients customer and third party delivery teams IC. Scheduling dates with customer as well as planning routes in advance for our delivery teams. I've been with them from March 2024 to July 2025
Customer service representative
Bill Gosling Outsourcing
·
July/2024
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/
I am part of a financial company where in we assist customers with refund or order issues on their account. Been, assisting with payment questions, process payment as well as troubleshooting to access their account. We also handle updating information for the customers reporting fraud, unauthorized activity as well as voiding processing loans if eligible.
Customer Service Representative
ResultsCX
·
April/2022
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Present
We are part of the retention team which find ways for the subscribers not to cancel their subscription. Troubleshooting radios with no signal.
