Skills
Customer Support
10+ Years
E-Commerce > Amazon
5-10 Years
Customer Support > Technical Support, Data Entry
10+ Years
Amazon Listing Optimization
5-10 Years
Experience highlights
Amazon Specialist 4
My Amazon Guy
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September/2023
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Present
As an Amazon Specialist 4 at My Amazon Guy, I facilitated and tactically acted upon MAG services of PPC, SEO & Copy, Design, and Catalog Merchandising to ensure proper delivery and execution for our client accounts. I collaborated with cross-functional teams to troubleshoot and optimize client accounts, contributing to the overall success of the company.
Amazon Account Manager
SandboxVA
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July/2023
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Present
I honed my skills as an Amazon Specialist at SandboxVA, implementing advanced strategies for marketplace management. Achievements include completing an intensive internship program and gaining hands-on experience in a creatively immersive learning environment.
Amazon Specialist
VAA (Virtual Assistant Academy)
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June/2023
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Present
Hands-on experience in Product Research
Supplier Sourcing
Keyword Research
Listing Optimization
Inventory Management
Associate Customer Success Specialist
Wells Fargo
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June/2021
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Present
I interact with customers over the phone everyday, to address their banking needs, answer inquiries, and provide information about various banking products and services.
Technical Support Advisor
TDCX
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March/2021
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Present
Technical Support Advisor, Project Fruit (Apple)
