Skills
Microsoft Office
2-5 Years
Zendesk
2-5 Years
Microsoft 360, excel and outlook
2-5 Years
Google drive
2-5 Years
Experience highlights
Financial Advisor
Insular Life
·
January/2024
–
/
Working as a Financial Advisor – helping families through financial planning, wealth management and
insurance protection.
Senior Customer Service Representative
Aureas Media
·
February/2020
–
Present
my responsibilities as a Senior CSR of an online E
Commerce Company that is currently based in Malaysia, included maintaining proper handling, answering and
sorting of emails via Zendesk and Outlook. Handing of FB store supports. Processing orders via Shopify and
encoding to Google Sheet. I also trained and assisted my subordinates on how to maintain a proper attitude
and proper handling of customers’ queries.
Account Officer Assistant
BDO Unibank Inc
·
August/2016
–
Present
Worked as an Account Officer Assistant. My responsibilities as an Account officer assistant included making
statements of accounts for the clients, attending client meetings, and taking care of client’s business loans and
helping them to attain a certain need with regards to their loan.