Billing | Orders & Shipment | Escalations | Administrator | Document Controller

Verified

$15/hr

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Outline

Looking for Full-Time work (10 hours/day) at $15/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

With experience working with both local and international companies, I have developed a strong ability to adapt to diverse work environments, processes, and organizational cultures. These experiences have strengthened my efficiency, professionalism, adaptability, and commitment to maintaining a high standard of work.

I am a detail-oriented and collaborative professional who values building positive working relationships and contributing to a supportive team environment. I believe that effective teamwork, open communication, shared learning, and mutual support are essential to achieving both individual and organizational goals.

Skills & Experience

Skills

Office and Administration > SAP ERP 2-5 Years

Stripe Less than 6 Months

Administration 1-2 Years

Document Management 5-10 Years

Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 2-5 Years

ClickUp Less than 6 Months

Quality Auditing 2-5 Years

Accounting > Accounts Payable > Internal Audit > Inventory > Excel 5-10 Years

CRM > Salesforce 2-5 Years

Customer service > Sales Representative > Customer Support 5-10 Years

Accounting > Accounts Payable > Accounts Receivable > Billing 2-5 Years

Google Workspace 2-5 Years

Customer Support > Chat Support> Email Support> Shopify>Zendesk 2-5 Years

*Administrative Support - 5-10 Years

Experience highlights

Billing

Yucca Health · Nov/2025 – Present

Delivered high-quality customer support, contributed to CX campaigns, monitored performance dashboards, and supported Special Operations team with complex workflows.

Care Coordinator - Billing & Orders, Escalation

Fella & Delilah Health · Jan/2024 – Present

Processed prescription orders, coordinated refills, managed billing requests, investigated disputes, and resolved escalated patient concerns.

Annual Enrollment, Resource Coordinator

ADP Philippines · Mar/2019 – Present

Supported benefits enrollment, provided WFN platform support, managed client lists in Salesforce, conducted quality audits, and coached operators.

Contract Administrator, Document Controller

Kinetic Energy Factory Company (KEKSA) · Dec/2017 – Present

Registered contracts, monitored project compliance, reviewed engineering documentation, prepared reports, and maintained project records.

Administrative Assistant, Document Controller

Ala Abdulhadi & Khalifa Al-Hawas Consulting Co. · Jan/2016 – Present

Managed document control, archiving, and project documentation for construction and engineering projects. Supported employee onboarding and vendor coordination.

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