Skills
Customer Support
2-5 Years
Customer Support > Sales Support
Less than 6 Months
Cold-calling > Appointment Setting
2-5 Years
Administrative Assistance
6 Months to 1 Year
Experience highlights
SALES EXECUTIVE
Tabeer Tours
·
January/2024
–
Present
Managed the full sales process from lead generation to deal closure.
Conducted cold calls to potential B2B and B2C clients, effectively pitching
travel services.
APPOINTMENT SETTER
Lead Prediction
·
March/2024
–
Present
Managed up to 10 to 20 client accounts by handling email inboxes, tagging leads,
and responding to inquiries to ensure timely follow-up and engagement.
Executed high-volume outreach with a benchmark of 150+ daily dials and email
marketing campaigns, consistently booking a minimum of 15 qualified appointments
per client each month.
APPOINTMENT SETTER
Global Quest Consulting Group Inc.
·
November/2022
–
Present
Conducted cold calling and networking to generate new business opportunities.
Engaged with potential B2B clients via social media and outreach strategies.
CUSTOMER SERVICE REPRESENTATIVE
Alorica Philippines
·
September/2021
–
Present
Answering customer's questions about specific products.
Providing accurate information (e.g. product features, and pricing)