Outline
Looking for Full-Time work at $5/hour
Bachelor's Degree
English proficiency Conversational
Professional Summary
An experienced professional with over 11 years of expertise in order fulfillment/ order management, order entry and logistics
Skills & Experience
Skills
Order fulfillment
Experience highlights
Senior RMA Order Fulfillment Specialist (North America)
SunPower Philippines Limited- ROHQ | Philippines
·
July/2015
–
Present
• Create sales orders, monitor shipment and return status, and close orders
upon confirmation of delivery.
• Managed RMA requests for North American clients, ensuring accurate and timely
processing of replacement orders and product returns.
• Updated and maintained detailed records of RMA transactions in Salesforce,Oracle
• Responsible for customer communications on Return Material Authorizations
• Process returns tags and sending replacements materials to customers
• Track all RMAs from custo
upon confirmation of delivery.
• Managed RMA requests for North American clients, ensuring accurate and timely
processing of replacement orders and product returns.
• Updated and maintained detailed records of RMA transactions in Salesforce,Oracle
• Responsible for customer communications on Return Material Authorizations
• Process returns tags and sending replacements materials to customers
• Track all RMAs from custo
Embedded Computing RMA Administrator (North America)
Emerson Network Power |
·
October/2009
–
Present
• Administered RMA processes for North American customers, ensuring compliance with company
policies.
• Handled return shipments and ensured that all necessary paperwork and documentation were
completed.
• Communicated effectively with customers regarding RMA status and provided solutions for
Issues.
• Maintained and updated the RMA database, tracking orders and returns
• Provided support to the logistics team, assisting in the management of inventory and shipping
policies.
• Handled return shipments and ensured that all necessary paperwork and documentation were
completed.
• Communicated effectively with customers regarding RMA status and provided solutions for
Issues.
• Maintained and updated the RMA database, tracking orders and returns
• Provided support to the logistics team, assisting in the management of inventory and shipping
Junior Production Associate (
Philippine Auto Components |
·
February/2005
–
Present
• Assisted in the production line, ensuring smooth and efficient operations
• Performed quality control checks to ensure products met company standards
• Maintained accurate records of production data and inventory levels
• Worked with the team to resolve production delays and ensure timely completion of orders
• Coordinated with other departments to address supply chain and production issues
• Performed quality control checks to ensure products met company standards
• Maintained accurate records of production data and inventory levels
• Worked with the team to resolve production delays and ensure timely completion of orders
• Coordinated with other departments to address supply chain and production issues
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