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Mark Anthony M.

Customer Success Manager

Verified
$6/hr

Outline

Looking for Part-Time work (4 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a Customer Success Manager, Executive Assistant, and Operations Specialist with experience supporting executives, managing international client relationships, and streamlining business operations. My background includes corporate incorporations, client onboarding, financial administration, procurement, vendor management, and cross-functional coordination. I am proficient in CRM and business management tools, with a strong focus on organization, problem-solving, communication, and delivering reliable support that helps businesses grow.

Skills & Experience

Skills

Adaptability 2-5 Years
Human Resource 6 Months to 1 Year
Executive & Administrative Support 2-5 Years
Tools & Software Proficiency 2-5 Years
Customer & Client Management 2-5 Years
Procurement 1-2 Years
SEO (SEARCH ENGINE OPTIMIZATION) 1-2 Years
Client onboarding & CRM management 1-2 Years
Shopify & E-commerce Support 6 Months to 1 Year
Digital & Productivity Tools 6 Months to 1 Year

Experience highlights

Executive Assistant / Account Manager
SUITS FINANCE · September/2025 – /
Direct end-to-end client onboarding for Hong Kong and US incorporations. Manage legal documentation, invoicing via Xero, cross-border banking setup, and IRS compliance.
Executive Assistant / Growth Operations Specialist
INVERSAL DISTRIBUTION INC. · April/2025 – /
Support C-suite executives across time zones. Manage Shopify e-commerce operations, conduct SEO audits with SEMrush, and execute outreach automation campaigns.
Procurement Head & Executive Assistant to the CEO
POWERHOUSE VENTURES CORPORATION · January/2024 – Present
Spearheaded strategic procurement with domestic and overseas suppliers. Managed international logistics, customs clearing, CEO support, and inventory optimization.
HR & Recruitment Intern
MARY MEDIATRIX MEDICAL CENTER · May/2023 – Present
Supported HR team with resume screening, phone interviews, interview coordination, applicant tracking, offer letter drafting, and career fair participation.
Guidance Office Intern
DMMC INSTITUTE OF HEALTH SCIENCES · March/2023 – Present
Conducted student counseling sessions, facilitated mental health workshops, maintained student files, and coordinated campus career guidance programs.
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