Skills
Teaching
5-10 Years
Customer Service Sales and Support
1-2 Years
Experience highlights
Teacher
DEPED-Leyte
·
August/2018
–
/
With over 7 years of teaching experience, I have developed strong multitasking and reliability skills by managing lesson plans, student records, classroom activities, and administrative tasks simultaneously. I consistently meet deadlines, stay organized under pressure, and ensure accuracy in all tasks, making me well-equipped to provide dependable and efficient support as a Virtual Assistant.
Customer Service Sales and Support
VXI (TELCO & AT&T )
·
January/2017
–
Present
As a Customer Service and Sales Representative for TELCO and AT&T, I assisted customers with orders, replacements, refunds, returns, and upselling products and services, ensuring inquiries were handled efficiently and professionally. I maintained accurate customer records, managed multiple requests simultaneously, and provided friendly, solution-focused support, developing strong multitasking, communication, and sales skills that are directly transferable to virtual assistant role.
Customer Service Representative
Concentrix (AMAZON ACCOUNT)
·
November/2015
–
Present
As a Customer Service Representative managing an Amazon account, I assisted customers with orders, replacements, refunds, and returns, ensuring their inquiries were resolved quickly and professionally. I maintained accurate records of transactions and communications, handled multiple requests simultaneously, and provided reliable, courteous, and efficient support, demonstrating strong multitasking abilities and attention to detail—skills directly applicable to Virtual Assistant and administrativ
