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Ezekiel D.

Customer Service Representative

Verified
$8/hr
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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Associate Degree

English proficiency Fluent

Professional Summary

With 9 years of experience in customer service across phone, email, and chat, I have built a solid foundation that makes me highly skilled.

Skills & Experience

Skills

Customer Support 5-10 Years
Microsoft Excel 5-10 Years
Technical support 2-5 Years
E commerce - Shopify 1-2 Years
Gorgias 2-5 Years
Team Leader 1-2 Years

Experience highlights

General Manager
Stevens Digital · November/2024 – /
Managing CSR, Media Buying, Tech departments.
Customer Support
Aroma360 · July/2024 – Present
Currently afloat as the account has been discontinued.
Operations Manager
Glosara · June/2024 – Present
Day to day operation maintenance & management.
Customer Support Agent
ESSENSE · April/2023 – Present
Customer Support for an online Ecom company, assisting customers with their order inquiry, refunds and disputes.
VA/Front Desk
RemoteCoworker · April/2022 – Present
VA/FrontDesk for Major Hotels in the US.
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