Quality Analyst & Customer Support Specialist | Admin, CX & Process Improvement

Verified

$7/hr

Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Conversational

Customer Relations and Quality Assurance professional skilled in performance monitoring, process improvement, and organized remote support.

Communication & Interpersonal Skills 5-10 Years

Customer Experience & Relationship Management 5-10 Years

Quality Assurance & Performance Evaluation 1-2 Years

Process Improvement & Compliance Monitoring 1-2 Years

Administrative & Operational Coordination 5-10 Years

Time Management & Attention to Detail 5-10 Years

Data Analysis & Report Preparation 6 Months to 1 Year

CRM Tools & Microsoft Office Suite 2-5 Years

Team Collaboration & Coaching Support 5-10 Years

Quality Officer

TDCX – Airbnb Account · May/2022 – November/2024

Customer Relations Officer / After Sales Marketing Coordinator

Hyundai · August/2016 – Present

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