Customer Service Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (12 hours/day) at $5/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

Dedicated and Goal-oriented individual focused on reaching or exceeding specific tasks to achieve great results and provide excellent service.

Skills & Experience

Skills

Customer Support > Customer Service > Fraud detection 1-2 Years

Customer Support > Healthcare 2-5 Years

E-Commerce > Logistics Management 6 Months to 1 Year

Escalation Supervisor 1-2 Years

Complaints Expert 1-2 Years

Experience highlights

Escalations Supervisor

TaskUs · December/2023 – Present

Handling mostly escalated calls and ensures issues are resolved efficiently with empathy and compassion.
Solved a lot of complicated concerns.

Customer Service Representative

Everise · September/2021 – Present

Focused on assisting customers and placing mail-order prescriptions.
Scheduled and managed patient appointments, ensuring timely access to care.
Collaborated with other schedulers to address scheduling requests efficiently.
Delivered exceptional customer service to veteran patients, addressing inquiries and concerns.
Answers questions about their plan and billing concerns.

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