Skills
Customer service
6 Months to 1 Year
Problem-Solving
10+ Years
Communication
10+ Years
Adaptability in Fast-Paced Environments
10+ Years
Experience highlights
Freelance Digital Work & Discord Community Manager
Self-Employed / Clients
·
December/2023
–
/
Managed freelance digital tasks, content support, and basic editing
Handled social media and online presence projects
Built and maintained Google Sheets systems for tracking and payroll
Managed and moderated a Discord community
Customer Service Representative / Sales Advisor II
Concentrix
·
January/2023
–
Present
Handled customer support and sales inquiries in a BPO environment
Maintained quality and performance targets
Strengthened communication and problem-solving skills
Warehouse Manager / Dispatcher (Promoted from Field Technician)
F2RA Telecom Services
·
May/2020
–
Present
Managed warehouse operations, inventory, and logistics workflow
Supervised daily operations and material handling
Promoted based on performance and reliability
Motorcycle Courier (Part-Time / Self-Employed)
Part-Time / Self-Employed
·
January/2020
–
Present
Delivered documents and parcels alongside full-time work
Managed time and schedules under pressure
Maintained reliability and efficiency in deliveries