SOCIAL MEDIA MANAGER / CUSTOMER SERVICE / OPERATIONS MANAGEMENT

Verified

$3/hr

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Outline

Looking for Part-Time work (5 hours/day) at $3/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a reliable and detail-oriented Virtual Assistant with experience in administrative support, customer service, digital marketing, and operations management. I am proficient in AI tools such as ChatGPT, Canva AI, and CapCut, as well as Google Workspace and Microsoft Office. I am highly organized, adaptable, and committed to delivering quality work while helping businesses improve productivity and provide excellent customer support.

Skills & Experience

Skills

Operations Management 5-10 Years

Virtual 10+ Years

Experience highlights

OPERATIONS MANAGER

FINE FUTU · January/2025 – /

As an Operations Manager and Social Media Manager, I oversaw daily business operations, coordinated administrative tasks, managed schedules, prepared reports, and ensured smooth communication between clients and team members. I also handled customer support, data management, and process improvement to maintain efficient operations.

In my role as Social Media Manager, I planned and created engaging content for Facebook and Instagram, managed social media accounts, responded to customer inquiries

Member Services Manager

Caliraya Vacation Club Internationall · December/2015 – Present

• Managed member relations and delivered high-quality customer service.
• Handled inquiries, reservations, membership concerns, and account-related requests.
• Supervised member services activities and coordinated daily operations.
• Resolved customer concerns and maintained strong member relationships.
• Prepared reports, monitored feedback, and implemented service improvements.
Member Services

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