Customer Service Representative

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

High School Diploma

English proficiency Fluent

Professional Summary

Hi there! I'm Aldrin, your go-to customer service pro. I've handled client inquiries through multiple channels (Phone, Email, Chat and ready to help!

Skills & Experience

Skills

Customer service 2-5 Years

Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 2-5 Years

Chat support, Email Support, Phone Support 2-5 Years

Experience highlights

Client Care Representative

Sunlife Financial · November/2022 – Present

My role involves answering incoming calls promptly and professionally, ensuring that client inquiries and concerns regarding their medical and dental benefits are addressed effectively, and to educate clients regarding any additional benefits they may be eligible for

Account Associate

VXI Global Holdings · August/2021 – Present

Provided customer service via phone, assisting with mobile postpaid billing and technical issues.
● Handled email and chat support for account-related concerns.
● Maintained and updated customer records with accurate details.
● Identified potential sales opportunities and assisted in upselling services.

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