Virtual Assistant

Verified

$8/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

High School Diploma

English proficiency Conversational

Professional Summary

Detail-driven communicator with hands-on experience in chat support, digital workflow management, and technical documentation. Proven track record in maintaining high accuracy, solving complex client queries, and managing administrative tasks. Ready to apply my editing, problem-solving, and organization skills to drive remote team efficiency. Results-driven 4th-year undergraduate with a solid foundation in chat support, client relations, and web development. Adept at navigating CRM tools, managing fast-paced digital interactions, and executing task management with high precision.

Skills & Experience

Skills

Technical and Digital Skills 6 Months to 1 Year

Problem -Solving Skills 6 Months to 1 Year

Customer Service Representative 1-2 Years

Recruitment 1-2 Years

Chat support 1-2 Years

MySQL Less than 6 Months

Administrative Tasks 1-2 Years

Web Development Less than 6 Months

Technical Documentation 1-2 Years

- Customer Service 1-2 Years

Client Relations 1-2 Years

Database Management Less than 6 Months

CRM & Tools 1-2 Years

Java, C, C++, JavaScript, SQL for databases, Debugging and testing Less than 6 Months

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 1-2 Years

Experience highlights

Advisory I, Chat Support

Concentrix CVG Philippines Inc. · January/2026 – Present

Provided real-time customer assistance via live chat, resolving complex inquiries and technical issues while managing multiple concurrent sessions. Met CSAT and FCR metrics using CRM databases.

Referral Agent

Epcion Manpower Services · January/2026 – Present

Managed recruitment processes including sourcing, interviewing, and onboarding candidates. Built client relationships and coordinated departmental service delivery.

Intern, Web Development

Innovative Tech Hub · January/2026 – Present

Supported senior developers in coding and debugging web applications. Gained experience in MySQL database management and developed internal project management tool.

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