Skills
Executive Virtual Assistant, Social Medial Management, Calendar and Booking Management, Lead and Email Management
10+ Years
Experience highlights
Executive Virtual Assistant | Marketing Assistant
PR Company
·
June/2023
–
Present
• Managed executive support functions for the CEO, including calendar and email management, travel arrangements, flight and accommodation bookings, accounts payable coordination, stakeholder communications, and day-to-day administrative operations to ensure smooth business execution.
• Coordinated PR and digital marketing activities, including content creation, social media scheduling, media outreach, CRM management, lead generation, and client communications, helping maintain brand visibility
Executive Virtual Assistant | Account Project Manager | Supervisor | Team Lead
NSS
·
June/2021
–
Present
•Managed multiple client accounts within the construction site security industry, overseeing project coordination, stakeholder communications, CRM administration, scheduling, and executive support functions to ensure seamless service delivery and high client satisfaction.
• Led remote operations by developing workflows, managing project timelines, recruiting and supervising administrative staff, and coordinating cross-functional teams to improve productivity, accountability, and project execut
Social Media Manager | Account Project Manager | Part- time | Remote
Wellness & Retreat Company
·
June/2020
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Present
• Managed the company’s social media presence across multiple platforms, creating and scheduling content, overseeing content calendars, engaging with online communities, and supporting brand awareness, audience growth, and customer engagement initiatives.
• Coordinated marketing and operational projects, working closely with clients, vendors, and internal stakeholders to ensure timely execution of wellness retreats, events, travel programs, and business initiatives.
Account Specialist |Customer Support Representative |Stripe Payment Processing Platform
Teledirect Telecommerce
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November/2018
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Present
• Delivered exceptional customer support via chat, and email, resolving account, payment, and platform-related inquiries while maintaining high levels of customer satisfaction in a fast-paced environment.
• Investigated user issues, troubleshot technical concerns, documented findings, and collaborated with cross-functional teams to escalate and resolve complex cases efficiently.
Virtual Telemarketing Associate | Remote
Demand Science
·
March/2018
–
Present
• Generated qualified leads through outbound prospecting, pre-qualification, and targeted outreach campaigns, identifying decision-makers and gathering accurate information to support client acquisition objectives.
• Promoted client products and services, responded to customer inquiries, handled objections, and identified business opportunities while consistently meeting daily call volume, lead generation, and campaign performance targets.
