Skills
Office and Administration > Google Workspace
2-5 Years
Office and Administration > Microsoft 365
5-10 Years
Office and Administration > Microsoft 365 > SharePoint
5-10 Years
Software > Azure > Security - Azure Active Directory
5-10 Years
Systems Administration > Windows Administrator
5-10 Years
Knowledge of different operating systems
5-10 Years
Server Maintenance, Installation of Virtual Machines
2-5 Years
ITIL (Information Technology Infrastructure Library)
5-10 Years
Zendesk Software, Canva, Email, 3CX, okta
5-10 Years
CRM Software Proficiency: Familiarity with platforms like Zendesk, Salesforce, or Freshdesk.
5-10 Years
Stakeholder Management, People Management, Workday, ServiceNow
5-10 Years
Customer Support > Technical Support, Data Entry , typing, administration ,Analytical ,Active Directory , Server , Network
5-10 Years
VPN Configuration & Troubleshooting
5-10 Years
Office and Administration > Admin Data Processing? > SAP
2-5 Years
Experience highlights
IT Support Specialist
Bentley Systems Inc.
·
June/2022
–
/
IT Service Desk Engineer III
Majorel
·
December/2020
–
Present
IT Service Desk Engineer / SME (Subject Matter Expert)
Wipro BPO Philippines Ltd. Inc.
·
April/2018
–
Present
IT Manager
Gramono Technology Solutions Inc.
·
October/2016
–
Present
IT Technical Support Coordinator
ATLANTA GROUP OF COMPANIES
·
June/2015
–
Present
