Skills
Customer Support > Customer Service > Payment Processing
2-5 Years
Revenue Analyst
2-5 Years
Experience highlights
Sr. Customer Service Representative
Concentrix
·
July/2020
–
Present
I'm a Sr. Customer Service Representative wherein I handle customer inqueries regarding their benefits on their healthcare insurance which is Aetna, an international healthcare account in US. As well as following up denied medical claims and authorizations, inquiries regarding their enrollment on their healthcare insurance, and medical billing.
Revenue Analyst
MedRisk
·
January/1990
–
/
I'm a Revenue Analyst wherein I handle medical billing that focus on checking that all the patient's information matched and correct as well as checking CPT codes are valid for billing process. I also do authorization request depending on what's the prescription referral of the healthcare providers to the patients all across the US.
