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Nemalyn S.

Customer Service Representative

Verified
$4/hr

Outline

Looking for Part-Time work (5 hours/day) at $4/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Dedicated sales professional with solid experience in international sales and marketing, specializing in OEM and ODM partnerships within the automotive manufacturing industry. Proven ability to support sales operations, manage client
relationships, and coordinate with manufacturers and vendors. Also experienced as a CAD Designer, worked on a variety of projects including Architectural, Surveying, Solar Power, Telecom and Electromechanical service. Focused, detail-oriented, and eager to contribute to a dynamic team.

Skills & Experience

Skills

Customer Support > Technical Support 2-5 Years
Design > Graphic Design 2-5 Years
Customer Service, Email Management, Microsoft Office literate 2-5 Years
Order Controller 2-5 Years
AUTOCAD (2D & 3D) Design 2-5 Years
Design > Adobe > Photoshop 2-5 Years
Design > Graphic Design > Coreldraw 2-5 Years
ERP Management 2-5 Years
Advertising > Facebook Ads Less than 6 Months
Website Management 1-2 Years

Experience highlights

Freelance Designer
RESOURCE DRAFTING AND CONSTRUCTION SERVICES (RDACS) · March/2024 – /
Coordinate with the client, project leader, and team via Zoom meeting for project information and detailed instruction. Create detailed drawings, layouts, linework, geomaps, and graphics presentation from rough
sketches and markups for Architectural, Surveying, Solar Power and Telecom Projects.
Sales Account Executive
ATA MANUFACTURING LTD · February/2019 – Present
Assisting key account US and European customers from inquiries, technical concerns, billing, orders, and delivery. Prepared quotations, product proposals, and specifications for clients. Managed customer relationships and provided after-sales support. Maintained CRM data and assisted in generating sales reports.
Drafter / QAS Quality
TAHCHE OUTSOURCING SERVICES · April/2017 – Present
Responsible for detecting and resolving any issues within the production technical drawing to maintain high quality drafting services. Perform actual pre-checking and make redlines from the drafter shop drawing to minimize major redo/reworks to meet customer deadlines. Helps to create technical drawing on Surveying and Telecom Project.
Cad Designer
NAKATOMI ELECTROMECHANICAL SERVICES · August/2015 – Present
Prepares drawing of HVAC, Plumbing & Fire Protection layout / Composite Shop Drawings including design calculation, piping design. Prepares As-Built Drawings, Quantity take-off and site survey. Maintain drawing files and coordinate document distribution to customer and job site visits.
Sales/Tech Support
ADL Marketing Services · November/2010 – Present
Assigned to deal with Corporate Customer and address to their requirements as Tech/Sales. Reports directly to the Manager and the production in-charge for design approval. Coordinate with production to ensure all outcome are aligned with customer requirements as well as the logistic based on the preferred Inco Term or special arrangements.
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