Customer Support

I’m a highly reliable and detail-oriented Virtual Assistant and Customer Support professional with 12+ years of BPO experience, including healthcare, travel, customer service, team leadership, and administrative support. I have hands-on experience with data entry, CRM management, email and customer support, documentation, scheduling, claims and benefits, real estate administration, and team coordination.
I’m proficient in tools such as Salesforce, Zendesk, Follow Up Boss, Paragon MLS, Google Workspace, and Microsoft Office. I’m a fast learner, organized, adaptable, and comfortable working independently with minimal supervision. My goal is to provide accurate, efficient, and dependable support that helps businesses stay organized and focused on growth.