Virtual Assistant | Admin & Customer Support

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Associate Degree

English proficiency Fluent

Professional Summary

Reliable Virtual Assistant and Customer Support Specialist with 2+ years of BPO and remote support experience. Skilled in customer service, email and phone support, scheduling, administrative tasks, follow-ups, and CRM tools. Organized, detail-oriented, and committed to providing excellent customer service.

Skills & Experience

Skills

• Time Management 2-5 Years

Cusomer service, adminstrative work 6 Months to 1 Year

Call Caller/Appointment settler 1-2 Years

Inbound & Outbound Call Handling 2-5 Years

Calendar /Scheduling 1-2 Years

Cold Caller 6 Months to 1 Year

Client Coordination 1-2 Years

2-5 Years

Task Management 2-5 Years

Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 1-2 Years

Hubspot 1-2 Years

Basic Graphic Design>Canva Less than 6 Months

Google Workspace 1-2 Years

- Zoom 1-2 Years

Multitasking in Fast-Paced Environments 2-5 Years

Experience highlights

Customer Service & Appointment Coordination

Refresh Cleaning Plus LLC · February/2025 – Present

Handled client communication via email, text, and calls. Coordinated services, provided accurate estimates, tracked leads and updated client statuses.

Customer Service Representative

Wipro Inc. · January/2023 – Present

Handled retail account with inbound and outbound calls. Responded to emails and resolved customer inquiries to ensure satisfaction.

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