Skills
Project Management
Less than 6 Months
Collecting billing and encoding data entry
Less than 6 Months
SOP & Workflow Development
Less than 6 Months
Data & Admin: Microsoft Excel, Data Visualization, Pivot Tables, Microsoft Word, Document Formatting, Virtual Assistance.
2-5 Years
1-2 Years
Statistical analysis
1-2 Years
Data Analysis & Reporting
1-2 Years
- Customer Service
Less than 6 Months
Cost Estimate > Microsoft Excel
1-2 Years
Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets
1-2 Years
Google Workspace
1-2 Years
Accounting > Accounts Payable > Accounts Receivable
Less than 6 Months
Customer Support > Chat Support> Email Support> Shopify>Zendesk
Less than 6 Months
Billing & Collections
Less than 6 Months
Salesforce (CRM)
Less than 6 Months
Experience highlights
Audit, Billing & Collection Intern
Crowe Philippines
·
January/2026
–
Present
Supported AR and billing operations by reviewing records, verifying accounts, and monitoring outstanding balances. Coordinated client follow-ups, resolved billing concerns, and maintained accurate AR documentation.
Customer Service Representatives
Conduent
·
December/2024
–
Present
Customer Service Representative
Conduent
·
December/2024
–
Present
Managed end-to-end operational workflows for US financial savings accounts with strict compliance. Reviewed financial files, processed claims inquiries, and resolved account discrepancies using CRM systems while maintaining data integrity.
Project Leader - Senior High School Business & Marketing Project
STI College
·
January/2021
–
Present
Led school-based business project covering sales, promotion, budgeting, and booth design. Set sales targets, coordinated team activities, and managed product promotion to achieve sales quotas.
