Skills
Marketing > CRM > Zendesk
10+ Years
Office and Administration > Attention to Detail
10+ Years
Office and Administration > Organization
10+ Years
Decision making • Empathic • Finance • Systematic • Business Management • Strategic Thinking • Technical • Multitasking
10+ Years
Experience highlights
Tier 2 customer service specialist
Awesome Cx
·
September/2021
–
Present
Support specialist, retention, acct management, process refunds and exchanges, escalation
Customer service representative
Awesome Cx
·
August/2016
–
Present
Retention specialist, aççt management, order placer, shipment tracking.
Customer service representative
Iqor
·
November/2014
–
Present
Processing orders online, catalog orders, acct. Management, upselling.
