Customer Service Specialist | Call, Email & Chat Support | Social Media Messaging | Admin Tasks

Verified

$4/hr

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Outline

Looking for Part-Time work (5 hours/day) at $4/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Skilled in handling email and chat inquiries, resolving customer concerns, and providing fast, friendly support.

Skills & Experience

Skills

Customer Support > Chat Support 5-10 Years

Office and Administration > Administrative Support 1-2 Years

Office and Administration > Email Management 2-5 Years

Customer Support > Active Listening problem solving 2-5 Years

Experience highlights

Cashier Staff

ACE Medical Center · March/2022 – /

- 50% – Processed patient payments (lab tests, admissions, diagnostics).
- 20% – Issued official receipts and verified billing accuracy.
- 15% – Reconciled daily cash, card, and e-wallet transactions.
- 15% – Coordinated with billing staff and clarified patient account details.

Cashier

Bloomstar Enterprises · June/2021 – Present

- 60% – Handled customer payments via cash, credit, and mobile platforms.
- 25% – Balanced daily sales and prepared end-of-day reports.
- 15% – Assisted customers with product questions and resolved concerns.

Customer Relations Specialist (Non-Voice)

LBC EXPRESS INC. · November/2014 – Present

- 40% – Responded to customer queries via email, chat, and social media.
- 30% – Resolved issues and provided service/product information.
- 15% – Managed social media inboxes/comments, maintained tone.
- 15% – Logged interactions and escalated concerns using CRM tools.

Accounting Assistant / Payroll

AP Cargo Logistics Network Corp. · July/2013 – Present

40% – Processed payroll (weekly/biweekly/monthly) for employees.
- 25% – Monitored daily financial transactions and recorded entries.
- 20% – Maintained filing of accounting records and documents.
- 15% – Coordinated with departments for billing and payment follow-ups.

Customer Care Associate (Voice)

LBC EXPRESS INC. · February/2010 – Present

- 50% – Handled inbound customer calls for inquiries and concerns.
- 30% – Provided resolutions and recorded customer feedback.
- 20% – Collaborated with team members to ensure quality service.

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