Skills
CUSTOMER SERVICE REPRESENTATIVE-CUSTOMER DATA GOVERNANCE
2-5 Years
Experience highlights
CLIENT VIRTUAL ASSISTANT SPECIALIST
INTEGRIA
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April/2023
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Present
Where my work is providing administrative and operational support to clients, often remotely, and ensuring efficient communication and smooth task execution.Process that involves extracting calls, performing basic REI (Review, Evaluate, and Inspect), and categorizing calls either lead calls or non-lead calls and client preferences to ensuring accurate identification and tracking.Aside from that I assisted with the efficient management of customer data and the implementation of products/services.
NFT GRINDER
DISCORD
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January/2022
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Present
I work with individuals who assign us to our designated projects to work with. Each project would have their own requirements and perks to obtain the said Whitelist. As an NFT Grinder, I interacted with founders and creators through social media, engaged with marketplace platforms, and applied a mix of technical knowledge, market awareness, networking, and strategic decision-making.
VIRTUAL ASSISTANT
PRIVATE
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July/2022
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Present
My role is to handle administrative tasks for clients, including managing Ticketemaster VFS Signups, pulling tickets, and email creation. I also utilized VPN logins for secure task execution and communication.
ONLINE TEACHER
51 Talk
·
November/2021
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Present
Is to set guidelines to teach English language to Chinese students online and provide personalized feedback that evaluate their performance and foster their language learning journey.
