Virtual Assistant|Customer Service Rep|Chat & Email Support

Verified

$5/hr

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Outline

Looking for Part-Time work (4 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

With over 12 years of experience in administrative support, customer service, coordination, and virtual assistance, I've developed a strong ability to

Skills & Experience

Experience highlights

Roster and Assets Admin

Detector Inspector · January/2023 – /

•Directly liaise with the Head Office team in Australia to manage and coordinate technician rosters across all states.
•Apply and maintain roster block outs for technician leave requests, ensuring accurate scheduling aligned with workforce needs.
•Collaborate closely with supervisors to implement scheduling changes, directives, and urgent adjustments.
•Review and verify technician schedules daily to ensure completeness, accuracy, and efficiency of service delivery.
•Monitor and update vehicle as

Booking Staff

Detector Inspector · March/2021 – Present

•Conducted outbound calls to tenants to schedule safety service appointments on behalf of real estate agencies.
•Booked annual smoke alarm, electrical, and gas safety checks for residential properties across Australia.
•Handled inbound calls from tenants, property managers, and landlords regarding booking inquiries, service concerns, and general information.
•Coordinated appointment schedules to align with technician availability and tenant preferences.
•Maintained accurate records of all commun

Tech Agent | Jobs Coordinator

Detector Inspector · October/2021 – Present

•Closely monitored daily schedules of technicians and electricians to ensure on-time arrival for tenant appointments.
•Actively tracked field movements and appointment progress, coordinating directly with supervisors for any delays or updates.
•Maintained constant communication with technicians to address real-time concerns or field issues.
•Acted as a liaison between technicians and head office, facilitating quick resolutions for on-site problems.
•Made outbound calls to tenants to provide upda

Registration Officer I

Philippine Statistics Authority · October/2020 – Present

- Scheduled registration appointments and managed registrant flow
- Conducted interviews and accurately encoded demographic data
- Reviewed data for completeness and consistency
- Prepared and submitted daily and monthly reports

Enumerator

Philippine Department of Labor and Employment · February/2014 – Present

- Data collection and record tracking for national profiling
- Conducted face-to-face demographic interviews
- Reviewed and verified survey responses for accuracy
- Prepared and submitted weekly and monthly reports

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