General Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Dynamic Virtual Legal Assistant|Customer Experience Specialist|Detail-Oriented Problem Solver.

Skills & Experience

Skills

Professional Services > Legal Services > Case Management 6 Months to 1 Year

Office & Administration > Customer Service 2-5 Years

General Virtual Assistant 2-5 Years

Legal Clerk 6 Months to 1 Year

Experience highlights

General Virtual Assistant

LSH Extensive Training · January/2024 – /

● Reception (call, SMS, chat, email support)
● Cold Calling
● Setting up appointments and calendar management
● Email and file management
● Client communication such as intake of potential clients
● Gathering and organizing intake information and documents
● Drafting and sending templated correspondence such as letters of representation
● Insurance communication such as opening of claim
● Obtaining case-related information and documents such as police reports, policy limits
● Medical provider c

Virtual Customer Experience Partner

The Magic Brand · August/2022 – Present

● Diagnosed and resolved issues related to product connectivity, usage, benefits, and compatibility with vehicles.
● Managed inventory, generated reports, and created product listings on Shopify.
● Responsibly handled inquiries on Facebook, Instagram, and TikTok, maintaining a positive brand image and engaging with customers effectively.
● Assisted client orders across various channels (calls, email, chat) to ensure profitability and sustained growth.

Customer Service Representative

VXI GLOBAL HOLDINGS · April/2018 – Present

● Assist and support customers by providing helpful information, answering questions, and responding to complaints.
● Highlight and sell merchandise, selecting and suggesting options
suitable for the customer’s needs.

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