Skills
Customer Support
2-5 Years
Experience highlights
Customer support specialist
Concentrix
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January/2022
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Present
I'm an app support specialist for Pearson(a book app) & Canva, helping users troubleshoot issues, navigate features, and get the most out of their apps. I handle technical inquiries, resolve bugs, and ensure a smooth user experience through clear communication and problem-solving. Tech issues? I’ve got it covered.
Customer Support / Travel specialist
Casto Travel Philippines, Inc
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November/2022
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I'm a travel specialist with expertise in GDS tools, handling flight bookings, hotel reservations, and itinerary planning with precision. I assist customers in finding the best travel options, managing changes, and resolving issues quickly. With deep industry knowledge and a customer-focused approach, I ensure seamless and stress-free travel experiences.
Customer Support/ Travel specialist
WNS Global services
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November/2019
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Present
I'm a travel specialist skilled in using GDS tools to book flights, hotels, and itineraries efficiently. I help clients find the best travel options, manage reservations, and handle any changes smoothly. With experience in customer service and travel coordination, I make trip planning stress-free and hassle-free.
