Customer Expert

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I was trained to handle customers via phone, email and chat. You can label me as multi-skilled in regards to this aspect.

Skills & Experience

Skills

Customer Support > Chat Support 2-5 Years

Customer Support > Technical Support 1-2 Years

BPO- customer service representative 5-10 Years

Customer Support ( Voice/Non Voice ) 5-10 Years

BPO- customer service representative, Team Leader and Subject Matter Expert 2-5 Years

Experience highlights

Supervisor

Teleperformance · February/2022 – Present

Teleperformance - Cebu Insular
February 26, 2022 - August 26, 2022
Position: Flex Operations Supervisor
For a Streaming Service account

Consistently within the Top Performing Team
Had to step down as a Team Lead is no longer needed (overstaffing)

Customer Service Representative

Teleperformance · August/2022 – /

Teleperformance - IT Park
August 30, 2022 - Present
Position: Customer Service Representative
For a Magazine Subscription account
As Email Support

Subject Matter Expert

Teleperformance · August/2019 – Present

Teleperformance - Cebu Insular
August 26, 2019 - February 25, 2022
Position: Subject Matter Expect
For a Streaming Service account

Customer Service Representative

Customer Service Representative · October/2018 – Present

Teleperformance - Cebu Insular
October 30, 2018 - August 25, 2019
Position: Customer Service Representative
For a Streaming Service Account
Consistent Performer

Technical Support Representative

Teleperformance · May/2017 – Present

Teleperformance - Cebu Insular
May 23, 2017 - September 30, 2018
Position: Technical Support Representative
For a Telecommunication account
Consistent Top Performer

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