Technical VA | IT Support | Help Desk | Technical Customer Support | Remote Computer Support

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Basic

Professional Summary

For the past two years I manage dispatch order for installation and repair in the company contractor of Globe Telecommunication, Process daily customer order viewed in the system, I will answer calls from subscribers and assist them with their internet issues. Once all the dispatch orders are fulfilled, I will prepare the report required by our company.

I am a reliable and detail-oriented Computer Technician and Virtual Assistant with skills in computer troubleshooting, hardware and software support, technical documentation, data entry, file management, and online administrative tasks.

I am a fast learner, organized, dependable, and capable of working independently. I follow instructions carefully, solve problems efficiently, protect confidential information, and consistently aim to provide accurate and professional work.

Skills & Experience

Skills

Customer Service Representative 5-10 Years

Computer Tech. Support 2-5 Years

10+ Years

Network Administration 10+ Years

Computer networking 10+ Years

System Administration 5-10 Years

IT Helpdesk Support 10+ Years

Customer Support > Chat Support >Technical Support 10+ Years

Network Troubleshooting 10+ Years

Dispatch Coordination 5-10 Years

Experience highlights

Dispatcher/Installation and Repair Coordinator

Chrisbel Communication and Merchandise · January/2017 – /

Exclusive Globe Contractor. Coordinated dispatch operations and managed installation and repair services.

Dispatcher/Installation and Repair Coordinator

Conversa Mobile, INC. · January/2015 – Present

Exclusive Globe Contractor. Managed dispatch coordination and installation/repair operations.

Service Technician

Placer Water District · January/2005 – /

Provided technical service and maintenance support to water district operations.

Computer/Network Technician

Biologic System Computer Center · January/2004 – Present

Managed network systems and provided computer technical support across multiple client projects.

IT Specialist

Local Government Unit - Gigaquit · January/2000 – Present

Provided IT support and systems management for local government operations.

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