Skills
Customer Support > Chat Support> Customer Support Inbound and Outbound
6 Months to 1 Year
Agriculture Research
6 Months to 1 Year
Experience highlights
Customer Service Representative
Virtual Staffing Solutions
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January/2024
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Present
Worked in customer support for a healthcare-related account, where I managed inbound and outbound calls, assisted clients with inquiries, and executed accurate documentation and data entry. This role required strict attention to confidentiality, consistency, and empathy, especially when assisting individuals with time-sensitive concerns.
Agricultural Extension Worker
Agricultural Training Institute
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November/2022
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Present
I supported farmer education and community outreach initiatives by organizing training sessions, conducting field visits, and assisting with monitoring and reporting activities.