Ecommerce Customer Support Specialist | Rockstar Virtual Assistant

Verified

$8/hr

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Outline

Looking for Full-Time work (12 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Helping company with their time-consuming task so they can focus more on how to grow their business.

Skills & Experience

Skills

Customer Support 5-10 Years

Customer Support > Customer Service > Gorgias 2-5 Years

Customer Support > Email Support 10+ Years

Customer Support > Ecommerce > Shopify 5-10 Years

Customer Support > Ecommerce > Shopify > Dropshipping 5-10 Years

Experience highlights

Virtual Assistant (Shopify E-commerce store)

Toy Nebula · January/2020 – Present

Assign in Fulfilment, Finance, Store Management, Marketing and Strategy, VA and customer service.

Customer Service for an E-commerce Company

Coco Classy · November/2020 – Present

Responsibilities:
- Independent respond to customer requests with our platform in perfect english (If you are not fluent in english please do not apply)
-Issue refunds according to our refund policy
-Re-send products to customers when needed
-Respond to all customer inquiries quickly and accurately (within 1 business day)
-Communicate on Skype daily with our support team
-Display a high level of professionalism at all times

EMAIL SUPPORT / CUSTOMER SUPPORT

Leonardo247 · May/2018 – Present

Responding to customer inquiries and issues in a timely and professional manner

Contact Details Are Private

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