Customer Support | Order Data Entry

Verified

$5/hr

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Outline

Looking for Full-Time work (10 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

A competitive candidate who challenges herself daily, approaching every task with determination and strength.

Skills & Experience

Skills

Competitive Intelligence 5-10 Years

SAP CRM 1-2 Years

Customer & Administrative Support 5-10 Years

Order & Data Accuracy Specialist 5-10 Years

Phone & Email Communication 2-5 Years

Microsoft Dynamics 365 Business Central 6 Months to 1 Year

Data & Research Gathering 1-2 Years

Salesforce (CRM) 1-2 Years

Experience highlights

Customer Support Specialist

Cloudstaff - CS Modern Workforce Inc · January/2024 – Present

Manage inbound calls and customer emails promptly.
I utilize SAP and Salesforce to process orders, returns, and credits
with accuracy and efficiency.
I also perform outbound calls when necessary and coordinate with
supervisors, the warehouse team, and other departments to ensure
smooth order processing and a seamless customer experience.

Freelance- Order Data Entry

LiveXchange - Gigcx Marketplace · September/2022 – Present

Manage inbound calls to process customer orders, check order
status, and make necessary modifications.
I coordinate with supervisors, the warehouse team, and other
departments to ensure smooth order processing and a seamless
customer experience

Customer Service Representative

Cognizant Technology Solutions · March/2021 – Present

Process customer orders and accurately enter information for new
customers to ensure proper order entry. I check order status, make
necessary modifications, and provide clear assistance to customer
inquiries, delivering efficient support and a seamless customer
experience.

Lead Generation Specialist

Citius Solution Corporation · February/2019 – Present

Manage outbound cold calling to connect with potential leads from
datasheets, offering a complimentary whitepaper to build interest.
I verify client details such as revenue and conduct thorough
company research across LinkedIn, Glassdoor, and other relevant
social platforms to ensure prospects meet the campaign criteria
before qualifying them for further engagement.

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