Appointment Setter,Customer Representative,Virtual Assistant

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

My name is Maribel Bautista, a I have over 10 years of experience in customer service, sales, lead generation, and appointment setting,

My customer service background includes supporting U.S. customers for DirecTV, AT&T, and eBay, handling account concerns, payments, deliveries, troubleshooting, and other customer issues. I also have experience providing email and chat support through HelpScout.

I believe I’d be a great fit for Customer service role because I’m comfortable speaking with different types of customers, building rapport quickly, and understanding their needs and presenting the right solution.

I’m reliable , adaptable patient, and used to working in fast-paced, target-driven environments.
I also understand the importance of persistence, good communication, in this job

I’m confident that my experience and strong work ethic would allow me to contribute to your team , thankyou

Skills & Experience

Skills

Marketing > Telemarketing > Outbound Sales 10+ Years

Chat support 2-5 Years

Account Management 5-10 Years

Accounting > Accounts Payable > Billing Support 2-5 Years

Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 10+ Years

- Customer Service 10+ Years

Account Management; Customer Support > Sales Support > Lead Generation 10+ Years

Sales & Negotiation 5-10 Years

Cold Calling 5-10 Years

Dispute Resolution 2-5 Years

Customer Support > Chat Support >Technical Support 2-5 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support 5-10 Years

✔️Marketing > Appointment Setting 10+ Years

Customer Service>Sales 5-10 Years

Experience highlights

Appointment Setter

Flex Moving and Storage · May/2026 – Present

Made outbound calls to prospective customers. Qualified leads, scheduled appointments, and followed up to confirm bookings.

Outbound Sales Development Virtual Assistant

Outbound Sales Development Company · November/2023 – /

Cold called potential clients to generate qualified leads. Responded to customer inquiries via email through Help Center.

Appointment Setter

Flower and Solar Industries Client · January/2023 – Present

Managed appointments for clients in flower and solar industries.

Customer Service Agent

Concentrix · May/2021 – Present

Handled inbound eBay customer service calls. Assisted with account inquiries, payments, deliveries, dispute resolution, and chat support.

Customer Service Agent

Sitel · April/2018 – Present

Assisted DIRECTV/AT&T customers with billing inquiries, technical support, and account setup.

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