Skills
Writing
10+ Years
Customer Support > Insurance > Prior Authorization
Less than 6 Months
Marketing > Content Creation > Scriptwriting
Less than 6 Months
Customer service
Less than 6 Months
Excel
2-5 Years
Government
Less than 6 Months
Testing
Less than 6 Months
Event Organization
Less than 6 Months
~Data Entry
Less than 6 Months
HIPAA Compliance
Less than 6 Months
Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets
Less than 6 Months
Experience highlights
Customer Service Representative
Sagility
·
July/2026
–
/
Handled inbound calls for healthcare insurance verification and benefits quoting. Processed prior authorization requirements for behavioral health procedures with HIPAA compliance.
Organizer/Scriptwriter - Grid Forward Seminar
PUP Manila
·
May/2026
–
Present
Organized three-day seminar for graduating electrical engineering students and wrote program script covering technical and non-technical topics.
Intern
Energy Regulatory Commission
·
August/2025
–
Present
Tested and sealed energy meters, tested transformers, gathered procurement documents for PPEs. Used Google Sheets to organize procurement data for meter brand preference analysis.
Electrical Engineering Representative
College of Engineering Honors' Society
·
October/2024
–
Present
Organized departmental events, disseminated information to electrical engineering students, and created social media captions for publication materials.
