Project Manager (e-commerce)

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Highly skilled in data entry, order processing, inventory management, and customer service, ensuring seamless operations and accurate record-keeping.

Skills & Experience

Skills

Customer Support 10+ Years

Customer Support > Chat Support 10+ Years

Team Leadership 10+ Years

Experience highlights

Project Manager - Customer Support

Volume Media Solutions · May/2017 – /

For the past several years, I’ve led remote customer service teams, managing day-to-day operations, resolving escalated issues, and training agents to deliver excellent service. My background includes direct experience with dispute resolution, fraud prevention, and chargeback investigations—making me comfortable handling even the most complex cases with professionalism and empathy. I’m tech-savvy, fluent in platforms like Zendesk, Shopify, Google Sheets, and Slack, and I thrive in remote work.

Deputy Manager

WNS Global Services Philippines · May/2009 – Present

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