Skills
E-commerce Operations
2-5 Years
Administrative Management
5-10 Years
Project Coordination
2-5 Years
- Customer Service
5-10 Years
CRM Systems
5-10 Years
5-10 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
5-10 Years
CRM > Salesforce
2-5 Years
Hubspot
2-5 Years
Google Workspace
2-5 Years
Customer Support > Chat Support> Email Support> Shopify>Zendesk
1-2 Years
Customer Service > Gorgias > Shopify
2-5 Years
Human Resources > HR Management > Administrative Works > Operations Management
5-10 Years
Executive & Virtual Assistance
5-10 Years
Experience highlights
Senior Administrative Manager
INTELLISUN
·
January/2023
–
Present
Managed daily administrative operations and staff.
Supported executives with scheduling, correspondence, reports, and meetings.
Coordinated communications with clients and partners.
Developed procedures and systems to increase efficiency.
Operations and Sales Support Manager
GREEN TREE ELECTRONICS
·
May/2021
–
Present
Managed sales leads, CRM records, RFQs, quotations, and B2B customer communication. Coordinated orders through fulfillment with suppliers and logistics. Prepared sales reports and forecasts. Supported export compliance and product testing documentation.
E-Commerce Customer Support
EHPLabs
·
January/2020
–
Present
Provided customer support for e-commerce operations across international markets. Managed inquiries on orders, refunds, returns, and delivery. Used Zendesk and managed Shopify/Amazon operations. Resolved order issues with warehouses and suppliers.
Senior Sales Coordinator / Fractional Executive Assistant
SCULPTFORM
·
January/2014
–
Present
Provided remote sales coordination and executive support to Sales Director. Managed email, calendars, travel, presentations, and CRM records. Coordinated sales follow-ups and customer communications. Managed multiple priorities independently.
