Back to results
James A.'s profile photo
James A.

CUSTOMER SERVICE REPRESENTATIVE

Verified
$5/hr
Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

Experienced Customer Service Professional with over 10 years of proven success in both retail sales and call center environments.

Skills & Experience

Skills

Problem solving 5-10 Years
Empathy 5-10 Years
Relationship Building 5-10 Years
Verbal and Written Communication 5-10 Years
Proficient in CRM systems 5-10 Years

Experience highlights

Customer Service Representative
Quantrics Enterprises Inc. · January/2020 – Present
Respond to customer inquiries promptly and professionally via phone
Resolve product or service issues, billing concerns and other customers concerns
Maintain a strong understanding of company products, services, and promotions.
Document all customer interactions using CRM systems and maintain accurate customer records.
Collaborate with other departments to ensure a smooth and effective customer journey.
Process payments and set payment arrangement
Retail Sales Associate
NIK Trading · October/2014 – Present
Greet and assist customers in a friendly and professional manner.
Provide in-depth product knowledge and recommendations based on customer needs.
Process sales transactions accurately using point-of-sale (POS) systems. Maintain visual merchandising standards, restock shelves, and organize displays. Handle customer inquiries, returns, and complaints efficiently and professionally.
Stay informed about promotions, policies, and company procedures.
Retail Sales Associate
Royal Sporting House · May/2011 – Present
Greet and assist customers in a friendly and professional manner.
Provide in-depth product knowledge and recommendations based on customer needs.
Process sales transactions accurately using point-of-sale (POS) systems. Maintain visual merchandising standards, restock shelves, and organize displays. Handle customer inquiries, returns, and complaints efficiently and professionally.
Stay informed about promotions, policies, and company procedures.
Retail Sales Associate
Rahbar Trading (Crocs UAE) · March/2009 – Present
Greet and assist customers in a friendly and professional manner.
Provide in-depth product knowledge and recommendations based on customer needs.
Process sales transactions accurately using point-of-sale (POS) systems. Maintain visual merchandising standards, restock shelves, and organize displays. Handle customer inquiries, returns, and complaints efficiently and professionally.
Stay informed about promotions, policies, and company procedures.
Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In

Create a free account James A. · CUSTOMER SERVICE REPRESENTATIVE
Create Free Account