Skills
Customer Support
1-2 Years
Knowledgable in HTML, CSS, JavaScript, SQL, ReactJS, and Bootstrap.
Less than 6 Months
Client Management
2-5 Years
Leadership and Management Skills, Planning and Organizing, critical thinkimg and problem solving.
2-5 Years
Experience highlights
Customer Support
Sutherland Global Services Philippines
·
September/2023
–
/
- Proficiently address and resolve customer billing, and technical concerns related to Disneyplus streaming services.
- Due to consistent remarkable performance, was tasked to be a POC for low performing agents, and a Mentor for newly hired agents.
Project Coordinator / Manager
Manpower Outsourcing Services Inc.
·
October/2020
–
Present
- Entrusted to manage a specific project due to excellent client management skills.
Handled smooth operations and implementation of FTTH ODN Build.
Project Coordinator
Asticom Technology Inc.
·
October/2016
–
Present
- Became a reliable go-to for Critical onsite tasks due to quickly mastering key project details.
- Trusted by Project Managers to be a represantative on any Core Sites across the Nation.
Project Engineer
Netpacific Inc.
·
October/2015
–
Present
- Project In Charge of the implementation of structured cabling in Grand Hyatt Manila.
- Lead, Coash and Conduct daily toolbox meeting to ensure productive output and also ensuring safety of all personnel.
Commissioning Engineer
Wireless Services Asia
·
October/2013
–
Present
- Succcessfully performed Hardware and Software testing of Huawei Network Equipments.
- Monitoring progress, recording all test results, and compilation of all documents for inclusion in the site test dossier.