Skills
DETAILED ORIENTED, CUSTOMER EXPERIENCE, TIME MANAGEMENT, COMMUNICATION SKILLS, MS OFFICE SKILLS, GOOGLE DOCS AND GOOGLE DRIVE
1-2 Years
Experience highlights
Virtual Assistant/Certification Assistant
R Mo Global Diversity Solutions
·
December/2024
–
/
administrative support, including managing emails, scheduling appointments, data entry, research, processing clients certification application and handling clients inquiries and other concerns.
Personal Assistant
Upwork
·
January/2023
–
Present
(PART TIME - 2 hours a day Singapore time) administrative support, including managing emails, scheduling appointments, attending my clients business meetings
Training Specialist for Customer Service
ABS-CBN iConnect Convergence Inc. (Sky Cable Corporation)
·
January/2015
–
Present
Research and training analysis, module and training materials creation,
handling the training for newly hire employees as well as
the existing employees.
Training Development and Training Analysis
Training Assistant for Customer Service
Corserve Management Inc. (Sky Cable Corporation)
·
May/2012
–
Present
Handling the preparations of the training materials
Handling the training for newly hires employees as well as
the existing employees.
Customer Service Associate and Back Office Support
Global Staff Inc. (Sky Cable Corporation)
·
January/2010
–
Present
Handled customer calls and emails to attain their inquiries,
requests, and complaints.
Helping the customer service frontlines to follow up on the
customers' dispatchable requests.
