Skills
Customer Support > Chat Support
2-5 Years
Office and Administration > Problem Solving
2-5 Years
Office and Administration > Time Management
2-5 Years
Customer Support > Email Support
6 Months to 1 Year
Office and Administration > Data Entry
Less than 6 Months
2-5 Years
Chat support
2-5 Years
E-Commerce > Amazon > Inventory Management
1-2 Years
- Customer Service
2-5 Years
Customer Support > Phone Support
2-5 Years
Marketing > Order Management
2-5 Years
Contact Tracing
1-2 Years
Customer Service > Gorgias > Shopify
Less than 6 Months
*Administrative Support -
2-5 Years
Experience highlights
Customer Service & Operations Virtual Assistant
ABDL
·
June/2026
–
/
Manage 20-70 customer emails daily for Shopify e-commerce business. Coordinate logistics, process refunds/returns, maintain audit-ready operational records.
Customer Service Representative
TTEC
·
December/2023
–
Present
Phone, chat, email support for T-Mobile & DoorDash. Resolved orders, refunds, account issues. Mentored new agents on processes and customer handling.
Sales Associate
UNIQLO
·
December/2022
–
Present
Delivered styling recommendations and POS transactions. Maintained inventory organization and visual merchandising to brand standards.
Guest Service Associate
Dasol Beach Villas
·
April/2022
–
Present
Managed front-desk operations across phone, email, Instagram, Facebook. Supported 20 guests daily, coordinated department requests for seamless experience.
Contact Tracer
Department of the Interior and Local Government (DILG)
·
November/2020
–
Present
Conducted COVID-19 contact tracing interviews and health risk assessments. Maintained confidential records and prepared reports for local government units.
