Skills
Team Management
5-10 Years
Call Handling
10+ Years
Process Documentation
5-10 Years
CRM & Tools
5-10 Years
✔️Marketing > Appointment Setting
10+ Years
Account Management; Customer Support > Sales Support > Lead Generation
5-10 Years
Google Workspace
2-5 Years
Project Management , Automation, Virtual Assistance, Administrative tasks, AI Automation
2-5 Years
Executive & Calendar Management
10+ Years
AI integration
1-2 Years
Microsoft Outlook
5-10 Years
Accounting > Accounts Payable > Internal Audit > Inventory > Excel
5-10 Years
CRM > Salesforce
2-5 Years
Microsoft Teams
2-5 Years
Performance Coaching
5-10 Years
Experience highlights
Project Manager
POPMENU
·
January/2022
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/
I managed the on-time delivery of over 1,000 projects every month. That volume demands more than organization; it demands judgment about what to prioritize, when to escalate, and how to keep quality high under constant deadline pressure. I've built systems that made this scale manageable and repeatable, not just survivable.
Client Executive Experience Coach
ELK FINANCIAL
·
January/2021
–
Present
Process documentation and evaluation. Guided clients through onboarding and weekly check ins on their businesses and process and how our company can help them. Also proceeded to helping our own talents work with client AU company in insurance and communicated expectation and skill development through their career partnerships.
Performance Coach
GO TEAM
·
January/2018
–
Present
Promoted to Management role in 2019. Managed 40 team members and 20 clients. Created KPI and training systems for night shift team coaches.
Executive Sales - Supervisor
TBELLE CORP
·
January/2017
–
Present
Led 4-person team in AU/US medical product sales. Exceeded monthly performance targets for 12 consecutive months across call and email channels.
