I have over 6 years of experience teaching English and 2 years of professional experience in customer service with global companies including Amazon, Choice Hotels, and Staples. My customer service experience has strengthened my communication, problem-solving, and conflict resolution skills, enabling me to handle clients professionally and efficiently. I am highly organized, tech-savvy, and comfortable using online platforms such as Zoom, Google Meet, and Canva. I adapt quickly, work well independently or in teams, and excel at providing excellent support in remote work environments.