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Melody S.

Customer Service | Tech Support | Service Desk Analyst

Verified
$5/hr

Outline

Looking for Freelance work (6 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I worked as Technical Support and Service Desk for 7 years and I am very passionate at what I do. I am hard working, easy to adapt, always hungry for new learnings and provide excellent service.

Skills & Experience

Skills

Customer Support > Active Listening 5-10 Years
Customer Support > Chat Support 2-5 Years
Customer Support > Phone Support > English Speaking 5-10 Years
Customer Support > Technical Support 5-10 Years
Office and Administration > Adaptability 5-10 Years
Office and Administration > Citrix 2-5 Years
Office and Administration > Computer Literacy 5-10 Years
Office and Administration > Microsoft 365 5-10 Years
Office and Administration > Time Managment 5-10 Years
Real Estate > Appointment Setting Less than 6 Months
Real Estate > Cold Calling 6 Months to 1 Year
Real Estate > ISA Real Estate Less than 6 Months
Real Estate > Mojo Less than 6 Months
Software > Application Performance Management > VPN 5-10 Years
Software > Azure > Security - Azure Active Directory 5-10 Years
Software > Databases > ServiceNow 2-5 Years

Experience highlights

Service Desk Analyst
Daifuku North America · July/2022 – /
Service Desk Analyst
Qualfon Philippines · May/2021 – Present
Service Desk Analyst
Wipro Philippines · January/2019 – Present
Technical Support Representative
Concentrix · April/2016 – Present
Contact Details Are Private

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