Skills
Strong communication and problem-solving
1-2 Years
Experience highlights
Customer Service Representative
Dynamic Outsource Solution Inc.
·
October/2022
–
Present
Customer Service Representative - DFA Account Assisted customers with passport application and renewal inquiries.Provided information on appointment scheduling, document requirements, and processing times. Handled both local and international concerns regarding consular services. Addressed and resolved issues related to delays, lost passports, and travel document verification. Ensured excellent customer experience through phone, email, and chat support.