Outline
Looking for Part-Time work (4 hours/day) at $10/hour
Associate Degree
English proficiency Fluent
Professional Summary
Highly motivated professional with 3 years of experience as a Technical Support Representative and hands-on experience as a Paramedic, offering a strong combination of customer service, technical troubleshooting, and emergency response expertise. Proven ability to resolve complex technical issues, communicate effectively with diverse clients, and remain calm under pressure in fast-paced environments. Skilled in patient assessment, emergency medical care, incident documentation, and collaborating with multidisciplinary teams while maintaining a strong commitment to safety and service excellence. Recognized for adaptability, problem-solving, attention to detail, and the ability to build positive relationships with customers, patients, and colleagues. Eager to contribute technical knowledge, critical thinking, and a strong work ethic to a dynamic organization.
Skills & Experience
Skills
Computer Skills
First Aid lecturer and Basic life support, emergency responder,
Welder NCII
Experience highlights
Emergency Medical Response
Disaster Risk Reduction Management Office
·
January/2024
–
/
Compassionate and highly trained Emergency Medical Responder (EMR) with 2 years of experience providing pre-hospital emergency medical care and rapid response during medical emergencies, accidents, disasters, and rescue operations. Skilled in assessing patients, administering first aid, performing Basic Life Support (BLS), cardiopulmonary resuscitation (CPR), bleeding control, wound management, splinting, oxygen administration, and patient stabilization.
Welder Fabricator
MARUMI Co. LTD.
·
January/2020
–
Present
Skilled in interpreting blueprints, fabrication drawings, welding symbols, and technical specifications to accurately measure, cut, fit, and assemble metal components. Experienced in operating fabrication equipment including plasma cutters, oxy-fuel torches, grinders, drills, presses, and metal cutting saws. Committed to maintaining a safe work environment by following occupational health and safety regulations while consistently meeting production targets and project deadlines.
Costumer Service Representative
Concentrix
·
January/2018
–
Present
Dedicated Customer Service Representative with 5 years of experience delivering exceptional customer support across phone, email, live chat, and in-person interactions. Skilled in resolving customer inquiries, processing orders, handling complaints, and providing accurate product and service information while maintaining a high level of professionalism and customer satisfaction.
Welder fabricator
ARAMCO
·
January/2016
–
Present
Experienced Welder with 5 years of hands-on experience in fabrication, assembly, repair, and maintenance of metal structures and components in industrial and construction environments. Proficient in MIG (GMAW), TIG (GTAW), Stick (SMAW), and Flux-Cored Arc Welding (FCAW), with the ability to produce high-quality welds that meet engineering specifications and industry standards and skilled in reading blueprints.
Technical Support Representative
Concentrix
·
January/2012
–
Present
Dedicated Technical Support Representative with 5 years of experience providing exceptional technical assistance and customer support in fast-paced environments. Skilled in diagnosing and resolving hardware, software, network, and connectivity issues through phone, email, chat, and remote support tools. Proficient in troubleshooting Windows operating systems, Microsoft Office applications, internet connectivity, and common business software while maintaining high customer satisfaction.
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