Skills
Process improvement
2-5 Years
Monday.com
1-2 Years
Asana
1-2 Years
Microsoft Office Suite
5-10 Years
Notion
1-2 Years
~Data Entry
2-5 Years
Accounting > Bookkeeping > QuickBooks
1-2 Years
Chat Support > Social Media Management
2-5 Years
Chat Support > Data Encoder > Social Media Manager > Content Creation
2-5 Years
Administrative & Executive Support
5-10 Years
Client Communication & Relationship Management
2-5 Years
Google Workspace
2-5 Years
Accounts Receivable & Collections
1-2 Years
Experience highlights
Email Customer Support
YURI KOREAN BEAUTY
·
October/2025
–
/
Manages daily customer email inquiries with timely professional responses. Resolves concerns while maintaining service standards and organizing communications for efficient follow-up.
Content Creator Outreach Specialist
PEARL WEST GROUP
·
May/2025
–
Present
Managed outreach to TikTok and Instagram creators for affiliate and paid collaborations. Tracked campaign performance and built creator relationships to meet quarterly marketing goals.
Head of Accounts Receivable
EVIDENCE MAX
·
May/2025
–
Present
Maintained accurate payment records in QuickBooks and followed up on outstanding invoices. Collaborated with management to resolve overdue balances and improve collection workflows.
Social Media & Community Manager
ZAPPLY
·
November/2024
–
Present
Managed 250+ influencers including outreach, negotiations, contracts, and content reviews. Designed systems improving onboarding by 70% and increased engagement/reach by 83% in 3 months.
Influencer & Community Manager
PETRATOOLS
·
September/2023
–
Present
Ran full-scale campaigns with 1500+ creators managing outreach to performance review. Built trend-based briefs boosting engagement 200% and launched 10+ products with product teams.
