Skills
Microsoft Excel
5-10 Years
MS Office
5-10 Years
Softphone
5-10 Years
Experience highlights
Assistant Training Manager
Telephilippines
·
September/2024
–
Present
Developing Trainers ensuring that all of the materials and resources for classes are working as well as the availability of the facility. Making sure that we are aligned with the client's needs.
Operations Supervisor
Telephilippines
·
July/2021
–
Present
Developing agents to become top performers and future leaders focusing on the company's internal and external goal.
Customer Service Representative
Telephilippines
·
August/2020
–
Present
Assisting customer's concern through phone or chat ensuring that all aspects are being checked and providing the best resolution to the issue