Skills
Problem solving
2-5 Years
Technical Operations
2-5 Years
Incident Management
2-5 Years
Process Documentation
2-5 Years
Production / Application Support
2-5 Years
Issue Escalation & Coordination
2-5 Years
Cross-team Communication
2-5 Years
Time Management (Remote Work)
2-5 Years
Reporting & Monitoring
2-5 Years
SQL/UNIX (Basic)
2-5 Years
Experience highlights
Business and Technical Operations Analyst
Amdocs Philippines
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October/2021
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Computer Engineering graduate with over 4 years of experience in systems monitoring, incident handling, and platform support. Proficient in tools such as Kubernetes (OpenShift), Prometheus, Grafana, SQL, and basic Unix commands. Currently upskilling in DevOps through hands-on learning with Docker, Jenkins, and AWS. Passionate about infrastructure, automation, and solving technical problems.
